Resources Case Studies

HDW Inc. services more than 1,500 retailers across the southern United States. In 2007, HDW sought to streamline its order fulfillment and invoicing processes by connecting via EDI with its vendors. Working directly with their vendors, they connected with only five vendors in 12 months and were looking for a partner to help them achieve better results. Several months later they chose SPS Commerce and connected with more than 100 vendors in less than six months.

Solution: Supply Chain Community Development
Read the HDW Inc. case study 

Used by NBC’s The Biggest Loser program, NEXT Proteins, Inc.’s products are sold at grocery and retail stores nationwide, including Fred Meyer, H-E-B, Kroger, Publix Super Markets, Rite Aid Pharmacy, SUPERVALU and Vitamin Shoppe. SPSCommerce.net is at the center of NEXT Protein’s order fulfillment cycle, sending and receiving EDI transactions to trigger operations and update their Sage MAS 90 system with 20 trading partners, including their third party logistics provider (3PL).

Solution: EDI Service
Read the NEXT Proteins, Inc. case study 

In early 2010, West Coast Trends knew the company’s manual scan and pack system needed to be replaced in order to fulfill approximately 400 purchase orders each week for retail customers. With SPS’ Scan and Pack, West Coast Trends transformed the manual process used to pick, pack, label and document each order into a more streamlined process needing only a scanner and web browser. The company’s golf products are sold at Dick’s Sporting Goods, Golf Galaxy, Golfsmith, SkyMall and other retail stores nationwide.

 Solution: EDI Service, Scan and Pack Service
Read the West Coast Trends case study  

When Roxbury decided to automate its shipping processes to improve accuracy and eliminate manual data entry, it called a supply chain company it could trust, SPS Commerce. Roxbury has used SPS’ web-based EDI Service with its Peachtree system since 2008, and in 2010 selected its Scan and Pack Service. In less than a month, their warehouse staff were using it daily to easily produce Advance Ship Notices (ASNs) and streamlining the shipping process for their retail customers including OfficeMax and Staples

 Solution: EDI Service, Scan and Pack Service
Read the Roxbury Technology case study  

LECO Corporation wanted to make it easier for customers to do business with them by placing their smaller orders online. LECO selected SPS Commerce’s Online Ordering Service since it provided a personalized online catalog for LECO’s metallographic customers and was easy to update. The SPS service also offered proven integration with Oracle to eliminate data entry. After implementing SPS’ Online Ordering Service, LECO saw a 5-10% increase in sales of its metallographic consumables.  

Solution: Online Ordering Service
Read the LECO Corporation case study

Logistix Worldwide uses SPS Commerce's on-demand EDI service and 3PL Central's Warehouse Manager to deliver more services to their customers, while keeping costs low and customer satisfaction high. These expanded capabilities have also attracted new business to the 3PL.

Solution: Web-based EDI
Read the Logistix Worldwide case study

Pandigital has used SPS Commerce’s Trading Partner Intelligence service to provide weekly sales information and POS analysis from the majority of its retail customers to its sales teams. The SPS service equips Pandigital’s sales managers, analysts, and outside sales representatives with near real-time information on inventory levels, leading to proactive discussions with their retail customers to accurately determine when products should be replenished or marked down.

Solution: Trading Partner Intelligence
Read the Pandigital case study

John Louis Inc. uses SPS Commerce EDI services to manage 65% of their order volume, and has integrated our services into their QuickBooks solution. With SPS, they've reduced a process that used to take hours into just seconds!

Solution: Web-based EDI
Read the John Louis case study

Eastman was looking for a proven integration company that it could trust. Eastman found SPS Commerce to be larger than expected with a large and experienced staff, as well as a true desire to work with Eastman not just to secure their business but to earn it each and every month with superior performance.

Solution: Web-based EDI
Read the Eastman Outdoors case study

As a third party logistics provider, Logistic Edge partnered with 3PL Central and SPS Commerce to process orders and turn inventory more rapidly for their customers without the need for additional IT systems or staff.

Solution: Web-based EDI
Read the Logistic Edge case study

To support its growth, SPARQ recognized that EDI was a requirement to engage with large retail and catalog sporting goods trading partners. SPARQ wanted the capability to quickly enable electronic trading with their large retail customers without having to add dedicated staff.

Solution: Outsourced EDI and NetSuite's SaaS ERP
Read the Sparq Products case study

Fashion Angels’ new mass merchandiser retail clients brought growth – each week it receives more than 1,000 purchase orders -- as well as more complex routing, shipping and billing requirements that necessitated fully automated EDI. Within two months, SPSCommerce.net was integrated with Open System's TRAVERSE enabling Fashion Angels to send and receive their purchase orders and invoices in a fully automated fashion.

Solution: Web-based EDI
Read the Fashion Angels case study

Spencer’s, a retail icon, has been focused on delivering humor, enjoyment and entertainment to its core 18-24 year old guest for over 60 years. Originally founded in 1947 as a mail order catalog, Spencer’s opened its first mall store in 1964. Today Spencer’s operates over 550 locations throughout the United States, Canada and online, , and runs more than 96% of all orders, domestic and foreign, via EDI.

Solution: Outsourced EDI
Read the Spencer's case study

Kamino operates 32 facilities in major global markets offering American retail vendors a flexible, outsourced solution to the traditional fixed costs of physical, company-owned warehouses as well as global visibility into their supply chain. Kamino outsourced their EDI services to SPS.

Solution: Outsourced EDI
Read the Kamino case study

Rapala processes 33,000 orders, supports 11,600 active SKUs, and schedules and ships 3.2 million pounds of freight with ship-to addresses in every state per year. Rapala choose to outsource their EDI to SPS Commerce and as a result has lowered EDI costs and remained focused on running their business.

Solution: Web-based EDI
Read the Normark Rapala case study

Arena has EDI connections with 21 trading partners via SPS Commerce's integrated EDI service for Oracle and can bring on new trading partners in one or two days. These partners range from small mom-and-pop western apparel shops that often don’t have their own EDI capabilities, to large retailers such as Cabela’s, Burlington Coat Factory, Dillards, and LL Bean.

Solution: Integrated EDI
Read the Arena Brands case study

With increasing compliance requirements from cross docking and direct-to-consumer models, Vexilar found itself spending more and more time doing EDI. Today, Vexilar has integrated its highest EDI volume customers onto SPS’ integrated EDI service for Microsoft Dynamics GP, thus eliminating manual entry of these EDI transactions.

Solution: Hosted EDI
Read the Vexilar case study

Based on the recommendation of one of their trading partners, Appleseed's begin using SPS Commerce’s outsourced EDI services as a direct link between Appleseed's, their international sourcing agents, and their factories in China.

Solution: Outsourced EDI, Barcode Label
Read the Appleseeds case study

Over time, Nambés existing EDI system had become a burden on its IT department. Many hours were spent maintaining the internal B2B integration system so it would send and receive its order, shipping and invoicing documents electronically with retail customers. With outsourced EDI services from SPS Commerce, Nambé has eliminated its EDI headaches and reduce chargebacks by 50%.

Solution: Web-based EDI
Read the Nambé case study

As a CPG vendor to a growing number of retailers, EDI quickly became a requirement of doing business for Cinder Block. In 2003, Cinder Block made their first EDI connection to PacSun using SPS Commerce’s outsourced EDI service. Since then, they have been expanding their EDI use with only their existing non-technical staff.

Solution: Outsourced EDI, Universal Catalog Service
Read the Cinder Block case study

Signatures quickly learned that EDI was a requirement for business. Therefore, they purchased an EDI software package, its associated infrastructure requirements (hardware, VAN, etc.) and trained its personnel. However, the EDI demands of their customers quickly outpaced this solution and Signatures was faced with a decision - upgrade to another software solution or outsource to a hosted EDI service.

Solution: Outsourced EDI
Read the Signatures Network case study

WMH decided it was too reliant on internal resources for such a critical application as EDI. By replacing its internal EDI software with SPS’ hosted EDI solution, WMH eliminated its dependency on internal resources and is leveraging the best EDI professionals and technology on the market. The outsourced EDI service is directly integrated with WMH’s SAP R/3 system.

Solution: Outsourced EDI
Read the WMH Tool Group case study

Having performed several EDI enablement programs with Northern Tool and their vendors, SPS Commerce worked with Northern to identify their EDI needs and timeframes. Then, SPS Commerce worked around the clock with vendors to test, re-test and enable vendors as needed to meet the deadline.Today more than 95% of Northern’s vendors are in full EDI compliance.


Solution: Community Enablement Services
Read the Northern Tool + Equipment case study